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We're here to help

Whether you need a demo, technical help, or training — our team is ready to support you.

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We offer tailor-made support — our team typically replies within 24 hours.

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Contacts

+33 6 87 36 94 06

Mon – Fri, 9am – 6pm

contact@parksync.fr

We reply within 24 hours

Available in France, Belgium & Switzerland

Support & resources

How can we help you?

Choose the type of help you need — from technical issues to hands-on product training.

Technical support

Bug reports, integrations, API issues, or platform errors — our engineers are here to fix it fast.

Response within 4 hours
Remote access available
Mon – Fri, 9am – 6pm
support@parksync.fr

Sales support

Pricing questions, custom plans, partnership enquiries — our sales team will find the right solution.

Custom pricing available
Multi-site discounts
Reply within 24 hours
sales@parksync.fr

Training & onboarding

Get your team up to speed with live remote sessions, video guides, and tailored onboarding plans.

Live remote sessions
Video library access
Custom onboarding plan
Book a training session

Frequently asked questions

How long does the onboarding process take?
Most teams are fully operational within 1–2 weeks. We provide a dedicated onboarding specialist, setup assistance, and training sessions. The timeline depends on your historical data and the platforms you receive bookings from.
Is support included in all plans?
Yes — all plans include email support with a 24-hour response guarantee. Premium plans include priority phone support and a dedicated account manager available during business hours.
Can I request training for my entire team?
Absolutely. We offer group training sessions via video conference for teams of any size. Sessions are recorded and shared afterwards so any team member who missed it can catch up at their own pace.